Frequently Asked Questions
About the Service
What is NCDMV Appointment Finder?
NCDMV Appointment Finder is a private service that helps North Carolina residents find earlier DMV appointments. We monitor cancellations across the state and alert you when new time slots open.
Was your service featured in the news?
Yes—recently covered by
Queen City News (FOX Charlotte)
for helping residents get in sooner and avoid long lines.
Do you book appointments for users?
No. We do not book or hold appointments. When we detect an opening, we notify you so you can book it directly on the official DMV website.
Are you affiliated with the North Carolina DMV or any government agency?
No. We are an independent company and are not connected with the NC DMV or any government agency.
Where do you get appointment information?
We track publicly available appointment calendars on the official DMV site. All data is from online sources accessible to anyone.
How does the service work?
Our system continuously checks for cancellations and last-minute openings. When a new slot appears, we send alerts by SMS (fastest) and email so you can act quickly.
Plan & Billing
What plan do you offer?
We offer a single plan called Fast Lane Alerts. It includes instant SMS alerts, location-based matching to nearby openings, and support for all appointment types (including teen permit and road tests).
How does billing work?
Plans auto-renew monthly until you cancel. You can cancel anytime from your receipt or account emails. To stop SMS messages immediately, reply STOP to any text. (Message & data rates may apply. Reply HELP for help.)
Teen Driver Appointments
How do I get alerts for teen permit or road tests?
Teen driver alerts (Level 1 Permit, Level 2 License/Road Test, Level 3 License) are included with Fast Lane Alerts. You’ll receive instant SMS when cancellations open near you.
Are teen alerts included?
Yes. Teen permit and road-test alerts are included with Fast Lane Alerts.
Alerts and Notifications
Why haven’t I received any SMS alerts?
If you haven’t received a text yet, it means no appointments have opened within your set radius. We only send alerts when something is actually available near you.
How do appointment alerts work?
When an opening appears, our system sends an alert to matching subscribers in that area. Booking is first-come, first-served on the official DMV site—we don’t hold or reserve slots.
Booking and Fairness
Is appointment access fair for all users?
Yes. Subscribers in a given area receive the same alert at the same time. It’s up to each user to book quickly on the DMV site.
Is your service legal and ethical?
Yes. We do not interfere with DMV systems, and we never hold or resell appointments. We simply surface cancellations faster so residents can book them.
Does this help DMV offices too?
Yes. Filling canceled appointments improves office efficiency and reduces overall wait times—helping both residents and DMV staff.
What if someone thinks you're the official DMV site?
We clearly state that we are independent and not affiliated with the DMV. If someone signs up under the wrong impression, we provide a full refund.
What should I do when I get an alert?
Tap the link in the alert and book directly on the official DMV website. Openings can disappear fast—act quickly.
🚀 Get Fast Lane Alerts
Auto-renews monthly. Cancel anytime. To unsubscribe from SMS, reply STOP to any text. Message & data rates may apply.